At Orphira Wellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our e-commerce platform, whether as a buyer or seller. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of personal and transactional data from both buyers and sellers to ensure the smooth operation of our platform. This includes

• Personal Information: Name, email address, contact details, billing/shipping address, payment information, and identification for sellers.
• Transaction Details: Information related to your purchases or sales on the platform, including order history, product preferences, and communication with other users.
• Usage Data: Device information, IP address, browser type, and browsing activity on our platform for analytical and security purposes.
• Cookies and Tracking: We use cookies and similar tracking technologies to enhance your user experience, personalize content, and analyze site performance.

2. How We Use Your Information

We use the collected data for the following purposes

• Facilitating Transactions: Processing orders, payments, and shipping products between buyers and sellers.
• Account Management: Creating and managing your user account, including providing customer support.
• Personalization: Tailoring your shopping experience by recommending products and sellers based on your preferences and behavior.
• Marketing & Communication: Sending promotional offers, newsletters, and updates, only if you have opted in to receive such communication.
• Legal and Compliance: Ensuring compliance with applicable laws and regulations, preventing fraud, and safeguarding the platform from misuse.
• Platform Improvements: Analyzing user activity to improve our website’s functionality and user experience.

3. Data Sharing & Disclosure

We do not sell or rent your personal data to third parties. However, we may share information in the following circumstances

• With Service Providers: We partner with third-party providers for payment processing, shipping, marketing, analytics, and customer support. These providers only access your data to perform services on our behalf.
• Business Transactions: If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information when legally required, such as in response to a court order or government investigation.

4. Your Privacy Choices

As a user of Orphira Wellness, you have control over your personal data

• Access & Update: You can view and update your account information by logging into your account.
• Opt-Out: You can choose not to receive marketing communications by updating your preferences in your account settings or by following the unsubscribe instructions in the email.
• Delete Account: You may request to delete your account and all associated data by contacting our support team. However, some information may be retained for legal and compliance purposes.

5. Data Security

We implement robust security measures to protect your personal data. This includes encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Orphira Wellness is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of any such data, it will be deleted immediately.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party sites they visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” revised accordingly. We recommend reviewing this policy periodically to stay informed of any changes.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us at

Orphira Wellness Support
Email: support@orphirawellness.com
Phone: [Insert Contact Number]
Address: [Insert Business Address]